Frequently Asked Questions
Quick answers to the most common questions about D'Cal. Still need help? Contact us.
What does D'Cal do?
D'Cal conditions hard water to prevent limescale build-up, protecting your skin, hair, geyser, washing machine and pipes — without electricity or chemicals.
Does it need electricity or maintenance?
No. D'Cal is a zero-electricity, zero-maintenance system designed to work continuously for up to 365 days.
How is it installed?
It connects to your main water line or specific outlet. Most installations are quick and can be done by a local plumber; detailed instructions are included.
Is it certified?
Yes — D'Cal is lab-tested and certified (NABL · ISO 9001).
What payment methods do you accept?
UPI, Credit/Debit cards, Net Banking, and Cash on Delivery. Online payments are processed securely.
Can I cancel my order?
Yes — you can cancel any order from My Orders before it ships. Paid orders are refunded within 5–7 business days.